Refund and Returns Policy

Refund & Return Policy

Effective Date: 27 September 2025

At GameVisionShield.com, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, please review our return and refund policy below.

1. Returns

  • You may request a return within 30 days of receiving your order.
  • Items must be unused, in original condition, and in original packaging.
  • Proof of purchase (order confirmation or receipt) is required.

2. Refunds

  • Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed to your original payment method within 7–10 business days.
  • Shipping fees are non-refundable unless the product is defective or damaged.

3. Exchanges

  • We replace items only if they are defective, damaged, or shipped incorrectly.
  • To request an exchange, contact us at Jabed.finance@gmail.com with your order details and photos of the issue.

4. Non-Returnable Items

  • Gift cards and downloadable products (if any).
  • Items marked as “final sale.”
  • Products returned without original packaging or signs of heavy use.

5. How to Initiate a Return

To request a return or refund, please contact us at:
📧 Jabed.finance@gmail.com with your order number and reason for return.

Shipping Policy

Effective Date: 27 September 2025

We aim to deliver your order quickly and reliably. Please read our shipping terms below.

1. Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

  • Domestic Shipping (Bangladesh): 3–7 business days.
  • International Shipping: 7–21 business days, depending on destination.
  • Delivery times may vary due to customs, courier delays, or external factors beyond our control.

3. Shipping Costs

  • Shipping charges are calculated at checkout and depend on location and selected shipping method.
  • Free shipping promotions may apply to specific regions or order amounts.

4. Tracking Orders

  • A tracking number will be provided via email once your order has been shipped.
  • You can track your order through the courier’s website.

5. Customs, Duties & Taxes (International Orders)

  • International customers are responsible for any customs duties, import taxes, or additional fees imposed by their country.
  • We are not responsible for delays caused by customs clearance.

6. Lost or Delayed Shipments

  • If your package is significantly delayed or lost, please contact us at Jabed.finance@gmail.com and we will assist with courier investigations.
  • We are not responsible for packages delivered to incorrect addresses provided by the customer.

7. Contact Information

For shipping or refund inquiries, contact:

Jsy Ecom
📧 Email: Jabed.finance@gmail.com
📍 Address: Dhaka, Bangladesh